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Return-Path: <help=support.shopee.com.my__ae7n7g0hwwze8cq6@561p4sth36zp.6f-1oo9buae.ap4.bnc.salesforce.com> Delivered-To: co@bf1.my Received: from server2.bf-1.com by server2.bf-1.com with LMTP id iS4WDUxXpF/bJwAASFmK/g (envelope-from <help=support.shopee.com.my__ae7n7g0hwwze8cq6@561p4sth36zp.6f-1oo9buae.ap4.bnc.salesforce.com>) for <co@bf1.my>; Fri, 06 Nov 2020 03:49:32 +0800 Return-path: <help=support.shopee.com.my__ae7n7g0hwwze8cq6@561p4sth36zp.6f-1oo9buae.ap4.bnc.salesforce.com> Envelope-to: co@bf1.my Delivery-date: Fri, 06 Nov 2020 03:49:32 +0800 Received: from smtp15-ukb-sp1.mta.salesforce.com ([101.53.164.238]:24695) by server2.bf-1.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.93) (envelope-from <help=support.shopee.com.my__ae7n7g0hwwze8cq6@561p4sth36zp.6f-1oo9buae.ap4.bnc.salesforce.com>) id 1kalGE-0002W4-TG for co@bf1.my; Fri, 06 Nov 2020 03:49:32 +0800 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=support.shopee.com.my; s=supportcssalesforce; t=1604605728; bh=KIfxYM3cgR6J46FKu0Ik5Pbua6BfBBqThd+JSNEOgU0=; h=Date:From:To:Subject:MIME-Version:Content-Type; b=NsKOSpZE4BlnBUErgRWOjODdzlLEjArqi4/KmrgUNbsxXvbYs0EAjBvbvIJoK4GEi OqyaKTTYkmaqkxdG1cR5YRt72ezGX4qfbZn4j//ri45fTkDS+xSR0sgmH+bC5NXP+t KjRdOfgqqwBoLiZiYr+kgGYn1sF8gxJC5KIbgoZYnBvsbYOsUsDaeLgO8ZL1n+QouF REgFGa+PIZfcxk82XTDWhQBWWmU2gn0V1K3KUpELxPDeH7X3zkU6Oz6vrpiUuJhY2e yqP73PrK41RdhVgt3T19B6eB0eApqyLKO7UGC17E8GDCPzOW1kIY2B9HkZO6bva1BW wRQa4phbscjqg== Authentication-Results: mx2-ukb-sp1.mta.salesforce.com x-tls.subject="/C=US/ST=California/L=San Francisco/O=salesforce.com, inc./OU=0:app;1:ukb;2:ukb-sp1;3:ap4;4:prod/CN=ap4-app2-22-ukb.ops.sfdc.net"; auth=pass (cipher=ECDHE-RSA-AES256-GCM-SHA384) Received: from [10.218.195.88] ([10.218.195.88:53486] helo=ap4-app2-22-ukb.ops.sfdc.net) by mx2-ukb-sp1.mta.salesforce.com (envelope-from <help=support.shopee.com.my__ae7n7g0hwwze8cq6@561p4sth36zp.6f-1oo9buae.ap4.bnc.salesforce.com>) (ecelerity 4.2.38.62368 r(Core:release/4.2.38.0)) with ESMTPS (cipher=ECDHE-RSA-AES256-GCM-SHA384 subject="/C=US/ST=California/L=San Francisco/O=salesforce.com, inc./OU=0:app;1:ukb;2:ukb-sp1;3:ap4;4:prod/CN=ap4-app2-22-ukb.ops.sfdc.net") id E5/6D-35804-02754AF5; Thu, 05 Nov 2020 19:48:48 +0000 Date: Thu, 5 Nov 2020 19:48:48 +0000 (GMT) From: Shopee MY Email Support <help@support.shopee.com.my> To: "co@bf1.my" <co@bf1.my> Message-ID: <6QxmS000000000000000000000000000000000000000000000QJC96000UgDCrnmZRZivl2cT6amEPw@sfdc.net> Subject: [Shopee] [Case ID 105168230] [Gentle Reminder] MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_50455_250439913.1604605728507" X-SFDC-LK: 00D6F000001oO9b X-SFDC-User: 0056F00000DijIc X-Sender: postmaster@salesforce.com X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp X-SFDC-TLS-NoRelay: 1 X-SFDC-Binding: 1WrIRBV94myi25uB X-SFDC-EmailCategory: workflowActionAlert X-SFDC-EntityId: 01W6F0000009uow X-SFDC-Interface: internal X-Spam-Status: No, score=0.9 X-Spam-Score: 9 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "server2.bf-1.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi bf1co, We're just wondering if you've had the chance to review the latest update from the Customer Service Representative assigned to your support request? If you'd like to provide an update, or require more time work through our latest comment, simply reply to this email and we're happy to assist further. Content analysis details: (0.9 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: shopee.com.my] -0.0 SPF_PASS SPF: sender matches SPF record 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background 0.7 HTML_IMAGE_ONLY_28 BODY: HTML: images with 2400-2800 bytes of words 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature X-Spam-Flag: NO ------=_Part_50455_250439913.1604605728507 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit Hi bf1co, We're just wondering if you've had the chance to review the latest update from the Customer Service Representative assigned to your support request? If you'd like to provide an update, or require more time work through our latest comment, simply reply to this email and we're happy to assist further. Thanks! ref:_00D6F1oO9b._5006F2n6izU:ref ------=_Part_50455_250439913.1604605728507 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable <html><style>p{margin-top:0px; margin-bottom:0px;}</style><body class=3D"se= tupTab" style=3D" background-color:#FFFFFF; bEditID:b1st1; bLabel:body;"><= center ><table cellpadding=3D"0" width=3D"500" cellspacing=3D"0" id=3D"topT= able" height=3D"450" ><tr valign=3D"top" ><td style=3D" background-color:#= FFFFFF; bEditID:r1st1; bLabel:header; vertical-align:bottom; height:100; te= xt-align:center;"><img border=3D"0" bEditID=3D"r1sp1" bLabel=3D"headerImage= " id=3D"r1sp1" src=3D"https://shopeecs.my.salesforce.com/servlet/servlet.Im= ageServer?id=3D0156F00000IDe0U&oid=3D00D6F000001oO9b" ></img></td></tr><tr = valign=3D"top" style=3D" display:none;"><td style=3D" background-color:#F= FFFFF; bEditID:r2st1; bLabel:accent1; height:0;"></td></tr><tr valign=3D"to= p" ><td styleInsert=3D"1" height=3D"300" style=3D" background-color:#FFFFF= F; bEditID:r3st1; color:#000000; bLabel:main; font-size:12pt; font-family:a= rial;"><table border=3D"0" cellpadding=3D"5" width=3D"550" cellspacing=3D"5= " height=3D"400" ><tr valign=3D"top" height=3D"400" ><td tEditID=3D"c1r1" s= tyle=3D" background-color:#FFFFFF; bEditID:r3st1; color:#000000; bLabel:mai= n; font-size:12pt; font-family:arial;" aEditID=3D"c1r1" locked=3D"0" ><div = style=3D"color: rgb(0, 0, 0);"><span style=3D"font-family: Arial; white-spa= ce: pre-wrap; background-color: rgb(255, 255, 255);">Hi bf1co,=20 We're just wondering if you've had the chance to review the latest update f= rom the Customer Service Representative assigned to your support request?= =20 If you'd like to provide an update, or require more time work through our l= atest comment, simply reply to this email and we're happy to assist further= .=20 Thanks!</span></div><div style=3D"font-size: 12pt; color: rgb(0, 0, 0);"><f= ont face=3D"arial"><br></font></div><div style=3D"font-size: 12pt; color: r= gb(0, 0, 0);"><font face=3D"arial"><br></font></div><div style=3D"font-size= : 12pt;"><font face=3D"arial" style=3D"" color=3D"#ffffff"><br></font></div= ><div style=3D"font-size: 12pt;"><span style=3D"font-size: x-small; backgro= und-color: rgb(255, 255, 255);"><font color=3D"#ffffff">ref:_00D6F1oO9b._50= 06F2n6izU:ref</font></span></div></td></tr></table></td></tr><tr valign=3D"= top" ><td style=3D" background-color:#FFFFFF; bEditID:r4st1; bLabel:accent= 2; height:5;"></td></tr><tr valign=3D"top" ><td style=3D" background-color= :#FFFFFF; bEditID:r5st1; bLabel:footer; vertical-align:top; height:100; tex= t-align:left;"></td></tr><tr valign=3D"top" ><td style=3D" background-colo= r:#FFFFFF; bEditID:r6st1; bLabel:accent3; height:5;"></td></tr></table></ce= nter></body></html> ------=_Part_50455_250439913.1604605728507--