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Return-Path: <noreply@support.lazada.com.my> Delivered-To: bfo@bf1.my Received: from server2.bf-1.com by server2.bf-1.com with LMTP id IE4vDaEcE2ebOwAASFmK/g (envelope-from <noreply@support.lazada.com.my>) for <bfo@bf1.my>; Sat, 19 Oct 2024 10:42:41 +0800 Return-path: <noreply@support.lazada.com.my> Envelope-to: bfo@bf1.my Delivery-date: Sat, 19 Oct 2024 10:42:41 +0800 Received: from out34-162.sg.b.dm.aliyun.com ([8.219.34.162]:56809) by server2.bf-1.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.96.2) (envelope-from <noreply@support.lazada.com.my>) id 1t1zQm-0003nd-33 for bfo@bf1.my; Sat, 19 Oct 2024 10:42:41 +0800 X-AliDM-RcptTo: YmZvQGJmMS5teQ== DKIM-Signature:v=1; a=rsa-sha256; c=relaxed/relaxed; d=support.lazada.com.my; s=default; t=1729305712; h=Date:From:To:Message-Id:Subject:MIME-Version:Content-Type; bh=zYde2Lt1dWDLdZofPNVkV8+ofS7AVSh1hobAUo2rp+Y=; b=uwTWatSXKGxDjPWSxz7y+M4CQIe4AXvctD0M+Q9IQAWk4kjtPN7+RAD7+FDHAvw1c3pUmWqqO/oXNCY/o2jOW0yriiuSUHYdtPAXgrdDpgW2FDQkxbKJcHDftNFg5eBu89w7yw0WiesCHBO+k2I7MzW2OcdkcHLj9m/iyk1kTEY= Received: from lazada-message-center-receiver033001019221.rg-sg.os30(mailfrom:noreply@support.lazada.com.my fp:SMTPD_4w3hOAKMTBC cluster:dm-ay35sg-a) by smtp.aliyun-inc.com(127.0.0.1); Sat, 19 Oct 2024 10:41:51 +0800 X-EnvId: 8000000025153368911 Date: Sat, 19 Oct 2024 10:41:51 +0800 (CST) From: LAZADA <noreply@support.lazada.com.my> To: bfo@bf1.my Message-Id: lazada-1729305711312-573 Subject: [LazAlert] Hey bf1shop, Here's An Update On Lazada Seller Center! MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_2177516_2007639560.1729305711311" X-LZD-Message-Template-Name: lazada-seller-engagement-portal-email_MY X-LZD-Message-Template-Language: en X-LZD-Message-Id: 60391750-c77f-42f5-8719-a46e303a6e51 Feedback-ID: lazada-seller-engagement-portal-email_MY:en:60391750-c77f-42f5-8719-a46e303a6e51:Lazada X-AliDM-Trace: eyJUYWdOYW1lIjoiZ2xvYmFsTWVzc2FnZTIyMGxhemFkYXNlbGxlcmVuZ2FnZW1lbnRwb3J0YWxlbWFpbE1ZMTAwMDA0Mjc5MDAwMDEwNTQyOG15IiwiT3BlblRyYWNlIjoiMSJ9 X-Spam-Status: No, score=2.3 X-Spam-Score: 23 X-Spam-Bar: ++ X-Ham-Report: Spam detection software, running on the system "server2.bf-1.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Seller Center Update: Issues Resolved, Normal Operations Resumed Dear Valued Sellers, We're pleased to inform you that the system issue impacting several functions in our Lazada Seller Center has been successfully resolved. Our team worked hard to address the problem, and all systems a [...] Content analysis details: (2.3 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.5 KAM_REALLYHUGEIMGSRC RAW: Spam with image tags with ridiculously huge http urls 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 1.2 INVALID_MSGID Message-Id is not valid, according to RFC 2822 0.0 KAM_SHORT Use of a URL Shortener for very short URL 0.0 UNPARSEABLE_RELAY Informational: message has unparseable relay lines 0.0 T_KAM_HTML_FONT_INVALID Test for Invalidly Named or Formatted Colors in HTML 0.6 HTML_MIME_NO_HTML_TAG HTML-only message, but there is no HTML tag X-Spam-Flag: NO ------=_Part_2177516_2007639560.1729305711311 Content-Type: multipart/related; boundary="----=_Part_2177517_822276660.1729305711311" ------=_Part_2177517_822276660.1729305711311 Content-Type: text/html;charset=UTF-8 Content-Transfer-Encoding: quoted-printable <p><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://w= ww.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><table align=3D"center" wi= dth=3D"600" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presen= tation" style=3D"max-width:600px;min-width:600px;width:600px"><tbody><tr st= yle=3D"width:100%"><td><div class=3D"sem-email-template" id=3D"sem-email-te= mplate_MY_normal"><style> .sem-email-page a:active, .sem-email-page a:hover { outline-width: 0; } .sem-email-page [type=3D'button']::-moz-focus-inner, .sem-email-page [type=3D'reset']::-moz-focus-inner, .sem-email-page [type=3D'submit']::-moz-focus-inner { border-style: none; padding: 0; } .sem-email-page [type=3D'button']:-moz-focusring, .sem-email-page [type=3D'reset']:-moz-focusring, .sem-email-page [type=3D'submit']:-moz-focusring { outline: 0.0625rem dotted ButtonText; } .sem-email-page a:hover { text-decoration: underline; } .sem-email-page .anchor:focus { outline: none; } .sem-email-page h1 .octicon-link, .sem-email-page h2 .octicon-link, .sem-email-page h3 .octicon-link, .sem-email-page h4 .octicon-link, .sem-email-page h5 .octicon-link, .sem-email-page h6 .octicon-link { color: var(--color-fg-default); vertical-align: middle; visibility: hidden; } .sem-email-page h1:hover .anchor, .sem-email-page h2:hover .anchor, .sem-email-page h3:hover .anchor, .sem-email-page h4:hover .anchor, .sem-email-page h5:hover .anchor, .sem-email-page h6:hover .anchor { text-decoration: none; } .sem-email-page h1:hover .anchor .octicon-link, .sem-email-page h2:hover .anchor .octicon-link, .sem-email-page h3:hover .anchor .octicon-link, .sem-email-page h4:hover .anchor .octicon-link, .sem-email-page h5:hover .anchor .octicon-link, .sem-email-page h6:hover .anchor .octicon-link { visibility: visible; } .sem-email-page pre:hover .copied { visibility: visible; } .sem-email-page pre:hover .copied:hover { background: var(--color-prettylights-syntax-entity-tag); color: var(--color-canvas-default); } .sem-email-page pre:hover .copied:active, .sem-email-page pre .copied.active { background: var(--color-copied-active-bg); color: var(--color-canvas-default); } .sem-email-page pre .active .octicon-copy { display: none; } .sem-email-page pre .active .octicon-check { display: block; } </style><table align=3D"center" width=3D"100%" border=3D"0" cellpadding=3D"= 0" cellspacing=3D"0" role=3D"presentation" style=3D"max-width:100%;min-widt= h:100%;width:100%"><tbody><tr style=3D"width:100%"><td><div class=3D"sem-em= ail-page" data-color-mode=3D"light" style=3D"width: 600px; min-width: 600px= ; margin: auto; overflow: hidden; padding-bottom: 24px; background: #f5f6f8= no-repeat top / 100% url('https://img.lazcdn.com/us/media/3b4f08a7045e35f6= 547bbfac169cf152-1200-526.png'); font-family: 'Roboto', 'Helvetica Neue', '= Helvetica', 'Arial', sans-serif; font-size: 22px; -webkit-text-size-adjust:= 100%; line-height: 1.71428571; word-wrap: break-word; color: #24292f; colo= r-scheme: light;"><div class=3D"sem-email-content" style=3D"background: no-= repeat right center / 96px url('https://img.alicdn.com/imgextra/i2/O1CN01yL= 8T0h1Y80IQwUDvV_!!6000000003013-2-tps-288-360.png'); position: relative; pa= dding: 114px 25px 0; margin-top: 0;"><div class=3D"content-wrapper" style= =3D"position: relative; background-color: white; border-radius: 8px; paddin= g: 10px 25px 0 25px;"><div class=3D"sem-markdown "><h1 data-source-pos=3D"2= " id=3D"seller-center-update-issues-resolved-normal-operations-resumed" sty= le=3D"margin: 0.67em 0; padding-bottom: 0.3em; font-size: 2em; border-botto= m: 0.0625rem solid none; margin-top: 1.2rem; margin-bottom: 0.75rem; font-f= amily: 'Euclid Circular A', Karla, Helvetica, Arial, sans-serif, -apple-sys= tem, BlinkMacSystemFont, 'Segoe UI', 'Noto Sans', Helvetica, Arial, sans-se= rif, 'Apple Color Emoji', 'Segoe UI Emoji'; font-weight: 700; color: #2e334= 6; line-height: 1.2;"><a class=3D"anchor" aria-hidden=3D"true" tabindex=3D"= -1" href=3D"#seller-center-update-issues-resolved-normal-operations-resumed= " style=3D"background-color: transparent; color: #0969da; text-decoration: = none; display: none; float: left; padding-right: 0.25rem; margin-left: -1.2= 5rem; line-height: 1;"><svg class=3D"octicon octicon-link" viewBox=3D"0 0 1= 6 16" version=3D"1.1" width=3D"16" height=3D"16" aria-hidden=3D"true" style= =3D"display: inline-block; fill: currentColor; color: #24292f; vertical-ali= gn: middle; visibility: hidden; overflow: visible;"><path fill-rule=3D"even= odd" d=3D"M7.775 3.275a.75.75 0 001.06 1.06l1.25-1.25a2 2 0 112.83 2.83l-2.= 5 2.5a2 2 0 01-2.83 0 .75.75 0 00-1.06 1.06 3.5 3.5 0 004.95 0l2.5-2.5a3.5 = 3.5 0 00-4.95-4.95l-1.25 1.25zm-4.69 9.64a2 2 0 010-2.83l2.5-2.5a2 2 0 012.= 83 0 .75.75 0 001.06-1.06 3.5 3.5 0 00-4.95 0l-2.5 2.5a3.5 3.5 0 004.95 4.9= 5l1.25-1.25a.75.75 0 00-1.06-1.06l-1.25 1.25a2 2 0 01-2.83 0z"/></svg></a>S= eller Center Update: Issues Resolved, Normal Operations Resumed</h1> <p data-source-pos=3D"4" style=3D"margin-top: 0; margin-bottom: 1rem;">Dear= Valued Sellers,</p> <p data-source-pos=3D"7" style=3D"margin-top: 0; margin-bottom: 1rem;">We'r= e pleased to inform you that the system issue impacting several functions i= n our Lazada Seller Center has been successfully resolved. Our team worked = hard to address the problem, and all systems are now running smoothly.</p> <p data-source-pos=3D"9" style=3D"margin-top: 0; margin-bottom: 1rem;">Here= 's what's been restored:</p> <ol data-source-pos=3D"11" style=3D"padding-left: 1.25em; margin-top: 0; ma= rgin-bottom: 1rem; list-style-type: decimal;"> <li data-source-pos=3D"11" style=3D"width: fit-content;">Order Management a= nd Product Management pages are back to normal.</li> <li data-source-pos=3D"12" style=3D"margin-top: 0.25em; width: fit-content;= ">Invoice downloads on the Settlement page are functioning properly.</li> <li data-source-pos=3D"13" style=3D"margin-top: 0.25em; width: fit-content;= ">Lazada Sponsored Solutions billing and charges are accurate, and Sponsore= d Affiliate charges will be processed in phases, with the latest by 23 Oct.= </li> <li data-source-pos=3D"14" style=3D"margin-top: 0.25em; width: fit-content;= ">All dashboards are showing accurate data, including LazCoins, Business Ad= visor, and Account Health metrics.</li> <li data-source-pos=3D"15" style=3D"margin-top: 0.25em; width: fit-content;= ">LSS Voucher Offering Packages have been distributed to Sellers.</li> <li data-source-pos=3D"16" style=3D"margin-top: 0.25em; width: fit-content;= ">You can now download all updated LazFlash data.</li> </ol> <p data-source-pos=3D"18" style=3D"margin-top: 0; margin-bottom: 1rem;">Tha= nk you for your patience and understanding during this time. We truly value= your partnership and remain committed to delivering a seamless experience = for both you and your customers.</p> <p data-source-pos=3D"20" style=3D"margin-top: 0; margin-bottom: 1rem;">If = you have any further questions or encounter issues, feel free to reach out = to our seller support team via our <a href=3D"https://u.lzd.co/my/s/t.YBU5j= " style=3D"background-color: transparent; color: #0969da; text-decoration: = none;">chat channel</a>.</p></div><div style=3D"width:100%;height:10px;min-= height:10px"></div></div></div><div class=3D"footer" style=3D"margin-top: 3= 0px; background: no-repeat top left / 100px url('https://img.alicdn.com/img= extra/i2/O1CN01izNoOH1yMp7ffFGfC_!!6000000006565-2-tps-300-300.png'); font-= size: 18px; margin-bottom: 0;"><table align=3D"center" width=3D"100%" class= =3D"media-list" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"pr= esentation" style=3D"border-spacing: 0; border-collapse: collapse; display:= block; width: max-content; max-width: 100%; margin-top: 0; margin-bottom: = 1rem; margin: 0 auto 20px; padding: 0;"><tbody style=3D"width:100%"><tr sty= le=3D"width:100%"><td align=3D"center" data-id=3D"__react-email-column" sty= le=3D"padding: 0.5em;"><a href=3D"https://lazuni.co/OfficialLazadaSellersGr= oupMalaysia" style=3D"background-color: transparent; color: #067df7; text-d= ecoration: none;" target=3D"_blank"><img src=3D"https://img.alicdn.com/imge= xtra/i2/O1CN01gIdUjK1aw2nwiP0IU_!!6000000003393-2-tps-68-68.png" style=3D"b= order-radius: 0.5rem; border-style: none; max-width: 100%; box-sizing: cont= ent-box; background-color: transparent; display: block; outline: none; bord= er: none; text-decoration: none; width: 40px; height: 40px;" width=3D"40" h= eight=3D"40"></a></td><td align=3D"center" data-id=3D"__react-email-column"= style=3D"padding: 0.5em;"><a href=3D"https://www.instagram.com/sellwithlaz= adamy" style=3D"background-color: transparent; color: #067df7; text-decorat= ion: none;" target=3D"_blank"><img src=3D"https://img.alicdn.com/imgextra/i= 2/O1CN01bvGxi81aq5eerxoQ4_!!6000000003380-2-tps-68-68.png" style=3D"border-= radius: 0.5rem; border-style: none; max-width: 100%; box-sizing: content-bo= x; background-color: transparent; display: block; outline: none; border: no= ne; text-decoration: none; width: 40px; height: 40px;" width=3D"40" height= =3D"40"></a></td></tr></tbody></table><p style=3D"margin-top: 0; margin-bot= tom: 1rem; padding: 0 40px; display: block; font-weight: 400; line-height: = 1.4; text-align: center; color: #595f6d; margin: 0 auto;">Please note that = this email does not support direct replies. Should you have any questions, = kindly contact our<a href=3D"https://sellercenter.lazada.com.my/seller/help= center" style=3D"background-color: transparent; color: #067df7; text-decora= tion: none;" target=3D"_blank"> Partner Support Center (PSC) </a>. For more= info on sales tips and strategy secrets to improve your business, check ou= t<a href=3D"https://university.lazada.com.my" style=3D"background-color: tr= ansparent; color: #067df7; text-decoration: none;" target=3D"_blank"> Lazad= a University Malaysia </a>now.</p></div></div></td></tr></tbody></table></d= iv></td></tr></tbody></table></p> <div style=3D"display:none"><img style=3D"display:none" src=3D"http://gm.mm= stat.com/global-message-platform-ae.edm.edm_open?site_id=3DMY&t=3D172930571= 1311&msg_id=3D60391750-c77f-42f5-8719-a46e303a6e51&template_name=3Dlazada-s= eller-engagement-portal-email_MY&to_address=3Dbfo@bf1.my&engagement_id=3D10= 00042790000105428"/></div><div style=3D"display:none"><img style=3D"display= :none" src=3D"https://sg.mmstat.com/lzdseller.email-engagement.data-traking= ?gmkey=3DEXP&gokey=3Dsite_id%3DMY%26t%3D1729305711311%26msg_id%3D60391750-c= 77f-42f5-8719-a46e303a6e51%26template_name%3Dlazada-seller-engagement-porta= l-email_MY%26to_address%3Dbfo%40bf1.my%26engagement_type%3D_engagement_emai= l_type_%26engagement_id%3D1000042790000105428%26seller_id%3D1000126031&logt= ype=3D2"/></div> ------=_Part_2177517_822276660.1729305711311-- ------=_Part_2177516_2007639560.1729305711311--