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Return-Path: <noreply@support.lazada.com.my> Delivered-To: bfo@bf1.my Received: from server2.bf-1.com by server2.bf-1.com with LMTP id KMHBEzfXvWaeIQAASFmK/g (envelope-from <noreply@support.lazada.com.my>) for <bfo@bf1.my>; Thu, 15 Aug 2024 18:23:51 +0800 Return-path: <noreply@support.lazada.com.my> Envelope-to: bfo@bf1.my Delivery-date: Thu, 15 Aug 2024 18:23:51 +0800 Received: from out34-181.sg.b.dm.aliyun.com ([8.219.34.181]:20093) by server2.bf-1.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.96.2) (envelope-from <noreply@support.lazada.com.my>) id 1seXeH-00029U-0J for bfo@bf1.my; Thu, 15 Aug 2024 18:23:51 +0800 X-AliDM-RcptTo: YmZvQGJmMS5teQ== DKIM-Signature:v=1; a=rsa-sha256; c=relaxed/relaxed; d=support.lazada.com.my; s=default; t=1723717380; h=Date:From:To:Message-Id:Subject:MIME-Version:Content-Type; bh=qBNoK+hEb1wbBBKcMeYt4OPze/ygOnw0M26O1smdC1k=; b=KYSGxWgFDHFlj8wmnhfA7ZtM3kNIjZcQeIp/a9hB5Q02pir3CEjLGGT/CBjHSMdyxnCmCWT+PGwup3Q0VBqy66bqQRjTfaOuhZtBxti4HcBuuL3zDo8600GC5/EK26lIymCr4bjCkomUb6mcbJVXx9gP4vfJBodfqb7iYSIWl00= Received: from lazada-message-center-receiver033064198211.rg-sg.os30(mailfrom:noreply@support.lazada.com.my fp:SMTPD_-U--2LP8gDo cluster:dm-ay35sg-b) by smtp.aliyun-inc.com(127.0.0.1); Thu, 15 Aug 2024 18:22:56 +0800 X-EnvId: 576461052333179894 Date: Thu, 15 Aug 2024 18:22:56 +0800 (CST) From: LAZADA <noreply@support.lazada.com.my> To: bfo@bf1.my Message-Id: lazada-1723717376909-299 Subject: [LazAlert] IMPORTANT: Upcoming Platform Enhancements & Fee Adjustments MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_8248854_2030236118.1723717376909" X-LZD-Message-Template-Name: lazada-seller-engagement-portal-email_MY X-LZD-Message-Template-Language: en X-LZD-Message-Id: 7e639b61-e202-4488-b6c9-e1db2f6f4772 Feedback-ID: lazada-seller-engagement-portal-email_MY:en:7e639b61-e202-4488-b6c9-e1db2f6f4772:Lazada X-AliDM-Trace: eyJUYWdOYW1lIjoiZ2xvYmFsTWVzc2FnZTIyMGxhemFkYXNlbGxlcmVuZ2FnZW1lbnRwb3J0YWxlbWFpbE1ZMTAwMDAzNDQ1MDAwMDA5ODUzNm15IiwiT3BlblRyYWNlIjoiMSJ9 X-Spam-Status: No, score=2.3 X-Spam-Score: 23 X-Spam-Bar: ++ X-Ham-Report: Spam detection software, running on the system "server2.bf-1.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Dear Valued Seller, Our commitment to your business growth drives us to improve our platform continuously. As part of this effort, we are reinvesting in the platform by announcing a few adjustments to enhance the selling [...] Content analysis details: (2.3 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: lzd.co] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.5 KAM_REALLYHUGEIMGSRC RAW: Spam with image tags with ridiculously huge http urls -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.0 T_SCC_BODY_TEXT_LINE No description available. 0.6 HTML_MIME_NO_HTML_TAG HTML-only message, but there is no HTML tag 1.2 INVALID_MSGID Message-Id is not valid, according to RFC 2822 0.0 KAM_SHORT Use of a URL Shortener for very short URL 0.0 UNPARSEABLE_RELAY Informational: message has unparseable relay lines X-Spam-Flag: NO ------=_Part_8248854_2030236118.1723717376909 Content-Type: multipart/related; boundary="----=_Part_8248855_793137441.1723717376909" ------=_Part_8248855_793137441.1723717376909 Content-Type: text/html;charset=UTF-8 Content-Transfer-Encoding: quoted-printable <p><table cellpadding=3D"0" cellspacing=3D"0" width=3D"720px" align=3D"left= "><tr align=3D"left"><td><div class=3D"lzd-article" style=3D"white-space: b= reak-spaces; width: 720px; overflow: visible;" id=3D"sem-email-content"><p = style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;marg= in-top:0;margin-bottom:0"><span></span><img src=3D"https://img.lazcdn.com/u= s/sem_seller_engagement_push/9b15c52342b6a6ee7401edbd3259ca22.jpeg_4600x460= 0q80.jpg" style=3D"width:712px;height:189px;display:inline;vertical-align:m= iddle"><span></span></p><p style=3D"line-height:1.7;text-align:center;text-= indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span> </span></p= ><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;= margin-top:0;margin-bottom:0"><span style=3D"font-size:18pt">Dear Valued Se= ller,</span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0= ;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18pt"= > </span></p><p style=3D"line-height:1.7;text-align:center;text-indent= :0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18p= t">Our commitment to your business growth drives us to improve our platform= continuously. As part of this effort, we are reinvesting in the platform b= y announcing a few adjustments to enhance the selling and buying experience= . </span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;ma= rgin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:12pt">&n= bsp;</span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;= margin-left:0;margin-top:0;margin-bottom:0"><span></span><img src=3D"https:= //img.lazcdn.com/us/sem_seller_engagement_push/5c282229895c25db24d5c14e0725= a231.png_4600x4600q80.jpg" style=3D"width:712px;height:212px;display:inline= ;vertical-align:middle"><span></span></p><p style=3D"line-height:1.7;text-a= lign:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span= > </span></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jip= Nhx"></div><p style=3D"line-height:1.7;text-align:center;text-indent:0;marg= in-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-weight:bold;col= or:rgb(255, 51, 153);font-size:20pt">FREE SHIPPING BENEFITS FOR ALL</span><= /p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"></div><p s= tyle=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margi= n-top:0;margin-bottom:0"><span></span><a href=3D"https://u.lzd.co/my/s/t.bF= jRx" data-link-href-cangjie=3D"https://u.lzd.co/my/s/t.bFjRx" target=3D"_bl= ank" rel=3D"noopener noreferrer"><span></span><img src=3D"https://img.lazcd= n.com/us/sem_seller_engagement_push/46fb6c94044e0963209127b034ff5f09.jpeg_4= 600x4600q80.jpg" style=3D"width:712px;height:565.1500000000001px;display:in= line;vertical-align:middle"><span></span></a><span></span><a href=3D"https:= //u.lzd.co/my/s/t.bFjRx" data-link-href-cangjie=3D"https://u.lzd.co/my/s/t.= bFjRx" target=3D"_blank" rel=3D"noopener noreferrer"><span></span><img src= =3D"https://img.lazcdn.com/us/sem_seller_engagement_push/f097c01766b7489f8a= 7d12bf517ca10e.png_4600x4600q80.jpg" style=3D"width:712px;height:106px;disp= lay:inline;vertical-align:middle"><span></span></a><span></span></p><p styl= e=3D"line-height:1.7;text-align:left;text-indent:0;margin-left:0;margin-top= :0;margin-bottom:0"><span> </span></p><p style=3D"line-height:1.7;text= -align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><sp= an> </span></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ j= ipNhx"></div><p style=3D"line-height:1.7;text-align:center;text-indent:0;ma= rgin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-weight:bold;c= olor:rgb(255, 51, 153);font-size:20pt">REVISED PLATFORM COMMISSION RATES</s= pan></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"></div= ><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;= margin-top:0;margin-bottom:0"><span style=3D"font-size:18pt">Effective </sp= an><span style=3D"font-weight:bold;color:rgb(0, 39, 204);font-size:18pt">15= August 2024</span><span style=3D"font-size:18pt">, our standard commission= rates will be revised according to product categories. Adjustments will be= made to align with industry standards, enabling us to invest more in your = success.</span></p><p style=3D"line-height:1.7;text-align:center;text-inden= t:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18= pt"> </span></p><p style=3D"line-height:1.7;text-align:center;text-ind= ent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:= 18pt">Please refer below for an overview of the new adjustments:</span></p>= <p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;m= argin-top:0;margin-bottom:0"><span style=3D"font-size:16pt"> </span></= p><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0= ;margin-top:0;margin-bottom:0"><span style=3D"font-weight:bold;font-size:16= pt">MARKETPLACE</span><a href=3D"https://u.lzd.co/my/s/t.bFjRD" data-link-h= ref-cangjie=3D"https://u.lzd.co/my/s/t.bFjRD" target=3D"_blank" rel=3D"noop= ener noreferrer"><span></span><img src=3D"https://img.lazcdn.com/us/sem_sel= ler_engagement_push/0fe0cec8f718571cd9d581f09ffbf82f.png_4600x4600q80.jpg" = style=3D"width:712px;height:756px;display:inline;vertical-align:middle"><sp= an></span></a><span style=3D"font-weight:bold;font-size:18pt">Learn more ab= out </span><a href=3D"https://u.lzd.co/my/s/t.bFjRD" data-link-href-cangjie= =3D"https://u.lzd.co/my/s/t.bFjRD" target=3D"_blank" rel=3D"noopener norefe= rrer"><span style=3D"font-size:18pt">Marketplace Commission Rate</span></a>= <span style=3D"font-weight:bold;font-size:18pt">.</span></p><p style=3D"lin= e-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;mar= gin-bottom:0"><span> </span></p><p style=3D"line-height:1.7;text-align= :center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span>&nb= sp;</span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;m= argin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-weight:bold;= font-size:16pt">LAZMALL</span><a href=3D"https://u.lzd.co/my/s/t.bFjRy" dat= a-link-href-cangjie=3D"https://u.lzd.co/my/s/t.bFjRy" target=3D"_blank" rel= =3D"noopener noreferrer"><span></span><img src=3D"https://img.lazcdn.com/us= /sem_seller_engagement_push/5941244c172c6a7d765f3045f693fe12.png_4600x4600q= 80.jpg" style=3D"width:712px;height:756px;display:inline;vertical-align:mid= dle"><span></span></a><span></span></p><p style=3D"line-height:1.7;text-ali= gn:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span s= tyle=3D"font-weight:bold;font-size:18pt">Learn more about </span><a href=3D= "https://u.lzd.co/my/s/t.bFjRy" data-link-href-cangjie=3D"https://u.lzd.co/= my/s/t.bFjRy" target=3D"_blank" rel=3D"noopener noreferrer"><span style=3D"= font-size:18pt">LazMall Commission Rate</span></a><span style=3D"font-size:= 18pt">.</span></p><p style=3D"line-height:1.7;text-align:center;text-indent= :0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:16p= t"> </span></p><p style=3D"line-height:1.7;text-align:center;text-inde= nt:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-style:= italic;font-size:16pt">Note: Sellers can maintain their current commission = rate by joining LazCoins Discount Programme.</span></p><p style=3D"line-hei= ght:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-b= ottom:0"><span style=3D"font-style:italic;font-size:16pt"> </span></p>= <div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"></div><p styl= e=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-t= op:0;margin-bottom:0"><span style=3D"font-weight:bold;color:rgb(255, 51, 15= 3);font-size:20pt">MINIMUM DISCOUNT RATE CHANGE FOR LAZCOINS</span></p><div= class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"></div><p style=3D= "line-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0= ;margin-bottom:0"><span style=3D"font-size:16pt">E</span><span style=3D"fon= t-size:18pt">ffective </span><span style=3D"font-weight:bold;color:rgb(0, 3= 9, 204);font-size:18pt">15 August 2024</span><span style=3D"font-size:18pt"= >, the minimum discount rate for all categories will be adjusted.</span></p= ><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;= margin-top:0;margin-bottom:0"><span style=3D"font-size:18pt"> </span><= /p><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:= 0;margin-top:0;margin-bottom:0"><span></span><a href=3D"https://u.lzd.co/my= /s/t.bFjRC" data-link-href-cangjie=3D"https://u.lzd.co/my/s/t.bFjRC" target= =3D"_blank" rel=3D"noopener noreferrer"><span></span><img src=3D"https://im= g.lazcdn.com/us/sem_seller_engagement_push/f78018fb9f9d9d85fe7856831befa94f= .jpeg_4600x4600q80.jpg" style=3D"width:713px;height:134px;display:inline;ve= rtical-align:middle"><span></span></a><span></span></p><p style=3D"line-hei= ght:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-b= ottom:0"><span style=3D"font-size:12pt"> </span></p><p style=3D"line-h= eight:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin= -bottom:0"><span style=3D"font-size:18pt">If you're currently participating= in LazCoins Discount with a discount rate below 3.5%, your rate will </spa= n><span style=3D"font-weight:bold;font-size:18pt">automatically be readjust= ed to the new minimum rate of 3.5% on </span><span style=3D"font-weight:bol= d;color:rgb(0, 39, 204);font-size:18pt">15 August 2024</span><span style=3D= "font-size:18pt">. Should you prefer not to participate with the new = rate, you have the option to opt out before 15 August 2024 via Seller Cente= r > Marketing Center > </span><a href=3D"https://lazuni.co/LazCoins" = data-link-href-cangjie=3D"https://lazuni.co/LazCoins" target=3D"_blank" rel= =3D"noopener noreferrer"><span style=3D"font-size:18pt">LazCoins Discount</= span></a><span style=3D"font-size:18pt">.</span></p><p style=3D"line-height= :1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bott= om:0"><span style=3D"font-size:16pt"> </span></p><p style=3D"line-heig= ht:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bo= ttom:0"><span></span><a href=3D"https://u.lzd.co/my/s/t.bFjRC" data-link-hr= ef-cangjie=3D"https://u.lzd.co/my/s/t.bFjRC" target=3D"_blank" rel=3D"noope= ner noreferrer"><span></span><img src=3D"https://img.lazcdn.com/us/sem_sell= er_engagement_push/b94a885989040ff43a7e1aafe0707723.png_4600x4600q80.jpg" s= tyle=3D"width:713px;height:106px;display:inline;vertical-align:middle"><spa= n></span></a><span></span></p><p style=3D"line-height:1.7;text-align:center= ;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span> </sp= an></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"></div>= <p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;m= argin-top:0;margin-bottom:0"><span style=3D"font-weight:bold;color:rgb(255,= 51, 153);font-size:20pt">PAYMENT FEE ADJUSTMENT</span></p><div class=3D"sc= -YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"></div><p style=3D"line-height= :1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bott= om:0"><span style=3D"font-size:18pt">The Payment Fee for all local sellers = will be revised starting </span><span style=3D"font-weight:bold;color:rgb(0= , 39, 204);font-size:18pt">15 August 2024</span><span style=3D"color:rgb(0,= 39, 204);font-size:18pt">.</span></p><p style=3D"line-height:1.7;text-alig= n:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span st= yle=3D"color:rgb(0, 39, 204);font-size:18pt"> </span></p><p style=3D"l= ine-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;m= argin-bottom:0"><span></span><a href=3D"https://lazuni.co/lazadafeehelp" da= ta-link-href-cangjie=3D"https://lazuni.co/lazadafeehelp" target=3D"_blank" = rel=3D"noopener noreferrer"><span></span><img src=3D"https://img.lazcdn.com= /us/sem_seller_engagement_push/ee2f8b75c725b3aaee81132ce309f64d.jpeg_4600x4= 600q80.jpg" style=3D"width:712px;height:134px;display:inline;vertical-align= :middle"><span></span></a><span></span></p><p style=3D"line-height:1.7;text= -align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><sp= an> </span></p><p style=3D"line-height:1.7;text-align:center;text-inde= nt:0;margin-left:0;margin-top:0;margin-bottom:0"><span></span><a href=3D"ht= tps://lazuni.co/lazadafeehelp" data-link-href-cangjie=3D"https://lazuni.co/= lazadafeehelp" target=3D"_blank" rel=3D"noopener noreferrer"><span></span><= img src=3D"https://img.lazcdn.com/us/sem_seller_engagement_push/de6abead6de= c6a295b0cb677a39bf06d.png_4600x4600q80.jpg" style=3D"width:712px;height:106= px;display:inline;vertical-align:middle"><span></span></a><span></span></p>= <p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;m= argin-top:0;margin-bottom:0"><span> </span></p><div class=3D"sc-YysOf = bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"></div><p style=3D"line-height:1.7;te= xt-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><= span style=3D"font-weight:bold;color:rgb(255, 51, 153);font-size:20pt">FREQ= UENTLY ASKED QUESTIONS</span></p><div class=3D"sc-YysOf bYIVGr"><hr class= =3D"sc-ePDLzJ jipNhx"></div><p style=3D"line-height:1.7;text-align:center;t= ext-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"fon= t-weight:bold;font-size:16pt"> </span></p><p style=3D"line-height:1.7;= text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"= ><span style=3D"font-weight:bold;font-size:18pt">1. Will all sellers be aff= ected by the new Commission Rate? </span></p><p style=3D"line-height:1.7;te= xt-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><= span style=3D"font-size:18pt">Yes, the new Commission Rate will be applied = to all local sellers. Learn more about the new Commission Rate for </span><= a href=3D"https://u.lzd.co/my/s/t.bFjRD" data-link-href-cangjie=3D"https://= u.lzd.co/my/s/t.bFjRD" target=3D"_blank" rel=3D"noopener noreferrer"><span = style=3D"font-size:18pt">Marketplace</span></a><span style=3D"font-size:18p= t"> and </span><a href=3D"https://u.lzd.co/my/s/t.bFjRy" data-link-href-can= gjie=3D"https://u.lzd.co/my/s/t.bFjRy" target=3D"_blank" rel=3D"noopener no= referrer"><span style=3D"font-size:18pt">LazMall</span></a><span style=3D"f= ont-size:18pt">.</span></p><p style=3D"line-height:1.7;text-align:center;te= xt-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font= -size:18pt"> </span></p><p style=3D"line-height:1.7;text-align:center;= text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"fo= nt-weight:bold;font-size:18pt">2. If the order was paid on 12 August 2024 a= nd delivery was completed on 15 August 2024, does the old or new Commission= Rate apply to this order?</span></p><p style=3D"line-height:1.7;text-align= :center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span sty= le=3D"font-size:18pt">Any orders created before 15 August will follow the o= ld Commission Rate. The new Commission Rate will only apply to orders place= d from 15 August onwards.</span></p><p style=3D"line-height:1.7;text-align:= center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span styl= e=3D"font-size:18pt"> </span></p><p style=3D"line-height:1.7;text-alig= n:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span st= yle=3D"font-size:18pt">You can view the details of the commission amount ch= arged in Seller Center > Finance > My Income > Income Statement &g= t; Click on Statement Number > View Statement Details</span></p><p style= =3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-to= p:0;margin-bottom:0"><span style=3D"font-size:18pt"> </span></p><p sty= le=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-= top:0;margin-bottom:0"><span style=3D"font-weight:bold;font-size:18pt">3. D= oes the Payment Fee apply to all orders?</span></p><p style=3D"line-height:= 1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-botto= m:0"><span style=3D"font-size:18pt">Yes, the Payment Fee applies to all suc= cessful delivered orders.</span></p><p style=3D"line-height:1.7;text-align:= center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span styl= e=3D"font-size:18pt"> </span></p><p style=3D"line-height:1.7;text-alig= n:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span st= yle=3D"font-weight:bold;font-size:18pt">4. Is Free Shipping applicabl= e to all products?</span></p><p style=3D"line-height:1.7;text-align:center;= text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"fo= nt-size:18pt">All storewide products will be eligible for Free Shipping vou= chers, except for products under Digital Goods and Choice channels.</span><= /p><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:= 0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18pt"> </span= ></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-lef= t:0;margin-top:0;margin-bottom:0"><span style=3D"font-weight:bold;font-size= :18pt">5. If I'm already on the LazCoins Discount Programme before 15= August 2024, will my current rate be affected by the new discount rate?</s= pan></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-= left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18pt">If your= current LazCoins Discount rate is lower than 3.5%, it will automatically b= e revised to the new minimum rate of 3.5% starting 15 August. If it's curre= ntly above 3.5%, it will remain unchanged.</span></p><p style=3D"line-heigh= t:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bot= tom:0"><span style=3D"font-size:18pt"> </span></p><p style=3D"line-hei= ght:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-b= ottom:0"><span style=3D"font-size:18pt"> We believe these updates will empo= wer your business to thrive. Thank you for your continued support and partn= ership. </span></p><p style=3D"line-height:1.7;text-align:center;text-inden= t:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18= pt"> </span></p><p style=3D"line-height:1.7;text-align:center;text-ind= ent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:= 18pt">If you have any questions or need help, please contact our </span><a = href=3D"https://u.lzd.co/my/s/t.bFjRB" data-link-href-cangjie=3D"https://u.= lzd.co/my/s/t.bFjRB" target=3D"_blank" rel=3D"noopener noreferrer"><span st= yle=3D"font-size:18pt">Partner Support Center (PSC)</span></a><span style= =3D"font-size:18pt">.</span></p><p style=3D"line-height:1.7;text-align:cent= er;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D= "font-size:18pt"> </span></p><p style=3D"line-height:1.7;text-align:ce= nter;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style= =3D"font-size:18pt">Lazada Malaysia</span></p><p style=3D"line-height:1.7;t= ext-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0">= <span style=3D"font-weight:bold;color:rgb(255, 51, 153);font-size:16pt">&nb= sp;</span></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"= ></div><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-l= eft:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:12pt">Please n= ote that this email does not support direct replies. Should you have any qu= estions, kindly contact our=E2=80=AF</span><a href=3D"https://u.lzd.co/my/s= /t.bFjRB" data-link-href-cangjie=3D"https://u.lzd.co/my/s/t.bFjRB" target= =3D"_blank" rel=3D"noopener noreferrer"><span style=3D"font-size:12pt">Part= ner Support Center (PSC)</span></a><span style=3D"font-size:12pt">. For mor= e info on sales tips and strategy secrets to improve your business, check o= ut </span><a href=3D"https://u.lzd.co/my/s/t.bFjRz" data-link-href-cangjie= =3D"https://u.lzd.co/my/s/t.bFjRz" target=3D"_blank" rel=3D"noopener norefe= rrer"><span style=3D"font-size:12pt">Lazada University Malaysia</span></a><= span style=3D"font-size:12pt"> now.</span></p></div></td></tr></table></p> <div style=3D"display:none"><img style=3D"display:none" src=3D"http://gm.mm= stat.com/global-message-platform-ae.edm.edm_open?site_id=3DMY&t=3D172371737= 6909&msg_id=3D7e639b61-e202-4488-b6c9-e1db2f6f4772&template_name=3Dlazada-s= eller-engagement-portal-email_MY&to_address=3Dbfo@bf1.my&engagement_id=3D10= 00034450000098536"/></div><div style=3D"display:none"><img style=3D"display= :none" src=3D"https://sg.mmstat.com/lzdseller.email-engagement.data-traking= ?gmkey=3DEXP&gokey=3Dsite_id%3DMY%26t%3D1723717376909%26msg_id%3D7e639b61-e= 202-4488-b6c9-e1db2f6f4772%26template_name%3Dlazada-seller-engagement-porta= l-email_MY%26to_address%3Dbfo%40bf1.my%26engagement_type%3D_engagement_emai= l_type_%26engagement_id%3D1000034450000098536%26seller_id%3D1000126031&logt= ype=3D2"/></div> ------=_Part_8248855_793137441.1723717376909-- ------=_Part_8248854_2030236118.1723717376909--