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Return-Path: <noreply@support.lazada.com.my> Delivered-To: bfo@bf1.my Received: from server2.bf-1.com by server2.bf-1.com with LMTP id dXczIcyprGbGJAAASFmK/g (envelope-from <noreply@support.lazada.com.my>) for <bfo@bf1.my>; Fri, 02 Aug 2024 17:41:32 +0800 Return-path: <noreply@support.lazada.com.my> Envelope-to: bfo@bf1.my Delivery-date: Fri, 02 Aug 2024 17:41:32 +0800 Received: from out34-202.sg.b.dm.aliyun.com ([8.219.34.202]:24445) by server2.bf-1.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.96.2) (envelope-from <noreply@support.lazada.com.my>) id 1sZomx-0002NI-2w for bfo@bf1.my; Fri, 02 Aug 2024 17:41:32 +0800 X-AliDM-RcptTo: YmZvQGJmMS5teQ== DKIM-Signature:v=1; a=rsa-sha256; c=relaxed/relaxed; d=support.lazada.com.my; s=default; t=1722591641; h=Date:From:To:Message-Id:Subject:MIME-Version:Content-Type; bh=vXnpDNZiwh/X771bXHxEl9O/YRNC6nngQ3KFD86kuww=; b=A1ywrjhO/ErOTyYDa13xfD2ZN781bLqIxL05ToIh0gjzNt5BmY1IXky7Tvq8+Kf9P+mGybxelQanzVMEP6dbzBtONh4MNlAgM3+FVGLzCmS64UsU3CZePcMGtEd0o+5gWvX7sS1tsPBfKCJ1WlH9F+rC5KjX1wE/STOmcl28Sqk= Received: from lazada-message-center-receiver033064252107.rg-sg.os30(mailfrom:noreply@support.lazada.com.my fp:SMTPD_-U--2FypWjO cluster:dm-ay35sg-b) by smtp.aliyun-inc.com(127.0.0.1); Fri, 02 Aug 2024 17:40:40 +0800 X-EnvId: 576461046489164765 Date: Fri, 2 Aug 2024 17:40:40 +0800 (CST) From: LAZADA <noreply@support.lazada.com.my> To: bfo@bf1.my Message-Id: lazada-1722591640910-774 Subject: [LazAlert] IMPORTANT: Upcoming Platform Enhancements & Fee Adjustments MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_28280874_1508074740.1722591640910" X-LZD-Message-Template-Name: lazada-seller-engagement-portal-email_MY X-LZD-Message-Template-Language: en X-LZD-Message-Id: 6f436276-c6f3-4d30-a433-bcb3504e3132 Feedback-ID: lazada-seller-engagement-portal-email_MY:en:6f436276-c6f3-4d30-a433-bcb3504e3132:Lazada X-AliDM-Trace: eyJUYWdOYW1lIjoiZ2xvYmFsTWVzc2FnZTIyMGxhemFkYXNlbGxlcmVuZ2FnZW1lbnRwb3J0YWxlbWFpbE1ZMTAwMDAzMzA2MDAwMDA5NzU0OW15IiwiT3BlblRyYWNlIjoiMSJ9 X-Spam-Status: No, score=2.3 X-Spam-Score: 23 X-Spam-Bar: ++ X-Ham-Report: Spam detection software, running on the system "server2.bf-1.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Dear Valued Seller, Our commitment to your business growth drives us to improve our platform continuously. As part of this effort, we are reinvesting in the platform by announcing a few adjustments to enhance the selling [...] Content analysis details: (2.3 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: mmstat.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.1 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.0 HTML_MESSAGE BODY: HTML included in message 0.5 KAM_REALLYHUGEIMGSRC RAW: Spam with image tags with ridiculously huge http urls 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.0 UNPARSEABLE_RELAY Informational: message has unparseable relay lines 0.6 HTML_MIME_NO_HTML_TAG HTML-only message, but there is no HTML tag 1.2 INVALID_MSGID Message-Id is not valid, according to RFC 2822 0.0 KAM_SHORT Use of a URL Shortener for very short URL X-Spam-Flag: NO ------=_Part_28280874_1508074740.1722591640910 Content-Type: multipart/related; boundary="----=_Part_28280875_922551612.1722591640910" ------=_Part_28280875_922551612.1722591640910 Content-Type: text/html;charset=UTF-8 Content-Transfer-Encoding: quoted-printable <p><table cellpadding=3D"0" cellspacing=3D"0" width=3D"720px" align=3D"left= "><tr align=3D"left"><td><div class=3D"lzd-article" style=3D"white-space: b= reak-spaces; width: 720px; overflow: visible;" id=3D"sem-email-content"><p = style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;marg= in-top:0;margin-bottom:0"><span></span><img src=3D"https://img.lazcdn.com/u= s/sem_seller_engagement_push/9b15c52342b6a6ee7401edbd3259ca22.jpeg_4600x460= 0q80.jpg" style=3D"width:712px;height:189px;display:inline;vertical-align:m= iddle"><span></span></p><p style=3D"line-height:1.7;text-align:center;text-= indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span> </span></p= ><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;= margin-top:0;margin-bottom:0"><span style=3D"font-size:18pt">Dear Valued Se= ller,</span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0= ;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18pt"= > </span></p><p style=3D"line-height:1.7;text-align:center;text-indent= :0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18p= t">Our commitment to your business growth drives us to improve our platform= continuously. As part of this effort, we are reinvesting in the platform b= y announcing a few adjustments to enhance the selling and buying experience= . </span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;ma= rgin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:12pt">&n= bsp;</span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;= margin-left:0;margin-top:0;margin-bottom:0"><span></span><img src=3D"https:= //img.lazcdn.com/us/sem_seller_engagement_push/5c282229895c25db24d5c14e0725= a231.png_4600x4600q80.jpg" style=3D"width:712px;height:212px;display:inline= ;vertical-align:middle"><span></span></p><p style=3D"line-height:1.7;text-a= lign:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span= > </span></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jip= Nhx"></div><p style=3D"line-height:1.7;text-align:center;text-indent:0;marg= in-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-weight:bold;col= or:rgb(255, 51, 153);font-size:20pt">FREE SHIPPING BENEFITS FOR ALL</span><= /p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"></div><p s= tyle=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margi= n-top:0;margin-bottom:0"><span></span><a href=3D"https://u.lzd.co/my/s/t.bh= D0e" data-link-href-cangjie=3D"https://u.lzd.co/my/s/t.bhD0e" target=3D"_bl= ank" rel=3D"noopener noreferrer"><span></span><img src=3D"https://img.lazcd= n.com/us/sem_seller_engagement_push/22faa1ac8d5f3b533c21f6a4f946cf32.jpeg_4= 600x4600q80.jpg" style=3D"width:712px;height:565px;display:inline;vertical-= align:middle"><span></span></a><span></span><a href=3D"https://u.lzd.co/my/= s/t.bhD0e" data-link-href-cangjie=3D"https://u.lzd.co/my/s/t.bhD0e" target= =3D"_blank" rel=3D"noopener noreferrer"><span></span><img src=3D"https://im= g.lazcdn.com/us/sem_seller_engagement_push/f097c01766b7489f8a7d12bf517ca10e= .png_4600x4600q80.jpg" style=3D"width:712px;height:106px;display:inline;ver= tical-align:middle"><span></span></a><span></span></p><p style=3D"line-heig= ht:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bo= ttom:0"><span> </span></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"= sc-ePDLzJ jipNhx"></div><p style=3D"line-height:1.7;text-align:center;text-= indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-we= ight:bold;color:rgb(255, 51, 153);font-size:20pt">REVISED PLATFORM COMMISSI= ON RATES</span></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ ji= pNhx"></div><p style=3D"line-height:1.7;text-align:center;text-indent:0;mar= gin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18pt">Eff= ective </span><span style=3D"font-weight:bold;color:rgb(0, 39, 204);font-si= ze:18pt">15 August 2024</span><span style=3D"font-size:18pt">, our standard= commission rates will be revised according to product categories. Adjustme= nts will be made to align with industry standards, enabling us to invest mo= re in your success.</span></p><p style=3D"line-height:1.7;text-align:center= ;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"f= ont-size:18pt"> </span></p><p style=3D"line-height:1.7;text-align:cent= er;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D= "font-size:18pt">Please refer below for an overview of the new adjustments:= </span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;marg= in-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:16pt">&nbs= p;</span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;ma= rgin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-weight:bold;f= ont-size:16pt">MARKETPLACE</span><a href=3D"https://u.lzd.co/my/s/t.bhD0W" = data-link-href-cangjie=3D"https://u.lzd.co/my/s/t.bhD0W" target=3D"_blank" = rel=3D"noopener noreferrer"><span></span><img src=3D"https://img.lazcdn.com= /us/sem_seller_engagement_push/0fe0cec8f718571cd9d581f09ffbf82f.png_4600x46= 00q80.jpg" style=3D"width:712px;height:756px;display:inline;vertical-align:= middle"><span></span></a><span style=3D"font-weight:bold;font-size:18pt">Le= arn more about </span><a href=3D"https://u.lzd.co/my/s/t.bhD0W" data-link-h= ref-cangjie=3D"https://u.lzd.co/my/s/t.bhD0W" target=3D"_blank" rel=3D"noop= ener noreferrer"><span style=3D"font-size:18pt">Marketplace Commission Rate= </span></a><span style=3D"font-weight:bold;font-size:18pt">.</span></p><p s= tyle=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margi= n-top:0;margin-bottom:0"><span> </span></p><p style=3D"line-height:1.7= ;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0= "><span> </span></p><p style=3D"line-height:1.7;text-align:center;text= -indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-w= eight:bold;font-size:16pt">LAZMALL</span><a href=3D"https://u.lzd.co/my/s/t= .bhD04" data-link-href-cangjie=3D"https://u.lzd.co/my/s/t.bhD04" target=3D"= _blank" rel=3D"noopener noreferrer"><span></span><img src=3D"https://img.la= zcdn.com/us/sem_seller_engagement_push/5941244c172c6a7d765f3045f693fe12.png= _4600x4600q80.jpg" style=3D"width:712px;height:756px;display:inline;vertica= l-align:middle"><span></span></a><span></span></p><p style=3D"line-height:1= .7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom= :0"><span style=3D"font-weight:bold;font-size:18pt">Learn more about </span= ><a href=3D"https://u.lzd.co/my/s/t.bhD04" data-link-href-cangjie=3D"https:= //u.lzd.co/my/s/t.bhD04" target=3D"_blank" rel=3D"noopener noreferrer"><spa= n style=3D"font-size:18pt">LazMall Commission Rate</span></a><span style=3D= "font-size:18pt">.</span></p><p style=3D"line-height:1.7;text-align:center;= text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"fo= nt-size:16pt"> </span></p><p style=3D"line-height:1.7;text-align:cente= r;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"= font-style:italic;font-size:16pt">Note: Sellers can maintain their current = commission rate by joining LazCoins Discount Programme.</span></p><p style= =3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-to= p:0;margin-bottom:0"><span style=3D"font-style:italic;font-size:16pt"> = ;</span></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"><= /div><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-lef= t:0;margin-top:0;margin-bottom:0"><span style=3D"font-weight:bold;color:rgb= (255, 51, 153);font-size:20pt">MINIMUM DISCOUNT RATE CHANGE FOR LAZCOINS</s= pan></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"></div= ><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;= margin-top:0;margin-bottom:0"><span style=3D"font-size:16pt">E</span><span = style=3D"font-size:18pt">ffective </span><span style=3D"font-weight:bold;co= lor:rgb(0, 39, 204);font-size:18pt">15 August 2024</span><span style=3D"fon= t-size:18pt">, the minimum discount rate for all categories will be adjuste= d.</span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;ma= rgin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18pt">&n= bsp;</span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;= margin-left:0;margin-top:0;margin-bottom:0"><span></span><a href=3D"https:/= /u.lzd.co/my/s/t.bhD0V" data-link-href-cangjie=3D"https://u.lzd.co/my/s/t.b= hD0V" target=3D"_blank" rel=3D"noopener noreferrer"><span></span><img src= =3D"https://img.lazcdn.com/us/sem_seller_engagement_push/f78018fb9f9d9d85fe= 7856831befa94f.jpeg_4600x4600q80.jpg" style=3D"width:713px;height:134px;dis= play:inline;vertical-align:middle"><span></span></a><span></span></p><p sty= le=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-= top:0;margin-bottom:0"><span style=3D"font-size:12pt"> </span></p><p s= tyle=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margi= n-top:0;margin-bottom:0"><span style=3D"font-size:18pt">If you're currently= participating in LazCoins Discount with a discount rate below 3.5%, your r= ate will </span><span style=3D"font-weight:bold;font-size:18pt">automatical= ly be readjusted to the new minimum rate of 3.5% on </span><span style=3D"f= ont-weight:bold;color:rgb(0, 39, 204);font-size:18pt">15 August 2024</span>= <span style=3D"font-size:18pt">. Should you prefer not to participate= with the new rate, you have the option to opt out before 15 August 2024 vi= a Seller Center > Marketing Center > </span><a href=3D"https://lazuni= .co/LazCoins" data-link-href-cangjie=3D"https://lazuni.co/LazCoins" target= =3D"_blank" rel=3D"noopener noreferrer"><span style=3D"font-size:18pt">LazC= oins Discount</span></a><span style=3D"font-size:18pt">.</span></p><p style= =3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-to= p:0;margin-bottom:0"><span style=3D"font-size:16pt"> </span></p><p sty= le=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-= top:0;margin-bottom:0"><span></span><a href=3D"https://u.lzd.co/my/s/t.bhD0= V" data-link-href-cangjie=3D"https://u.lzd.co/my/s/t.bhD0V" target=3D"_blan= k" rel=3D"noopener noreferrer"><span></span><img src=3D"https://img.lazcdn.= com/us/sem_seller_engagement_push/b94a885989040ff43a7e1aafe0707723.png_4600= x4600q80.jpg" style=3D"width:713px;height:106px;display:inline;vertical-ali= gn:middle"><span></span></a><span></span></p><p style=3D"line-height:1.7;te= xt-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><= span> </span></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ= jipNhx"></div><p style=3D"line-height:1.7;text-align:center;text-indent:0;= margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-weight:bold= ;color:rgb(255, 51, 153);font-size:20pt">PAYMENT FEE ADJUSTMENT</span></p><= div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"></div><p style= =3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-to= p:0;margin-bottom:0"><span style=3D"font-size:18pt">The Payment Fee for all= local sellers will be revised starting </span><span style=3D"font-weight:b= old;color:rgb(0, 39, 204);font-size:18pt">15 August 2024</span><span style= =3D"color:rgb(0, 39, 204);font-size:18pt">.</span></p><p style=3D"line-heig= ht:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bo= ttom:0"><span style=3D"color:rgb(0, 39, 204);font-size:18pt"> </span><= /p><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:= 0;margin-top:0;margin-bottom:0"><span></span><a href=3D"https://lazuni.co/l= azadafeehelp" data-link-href-cangjie=3D"https://lazuni.co/lazadafeehelp" ta= rget=3D"_blank" rel=3D"noopener noreferrer"><span></span><img src=3D"https:= //img.lazcdn.com/us/sem_seller_engagement_push/ee2f8b75c725b3aaee81132ce309= f64d.jpeg_4600x4600q80.jpg" style=3D"width:712px;height:134px;display:inlin= e;vertical-align:middle"><span></span></a><span></span></p><p style=3D"line= -height:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;marg= in-bottom:0"><span> </span></p><p style=3D"line-height:1.7;text-align:= center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span></sp= an><a href=3D"https://lazuni.co/lazadafeehelp" data-link-href-cangjie=3D"ht= tps://lazuni.co/lazadafeehelp" target=3D"_blank" rel=3D"noopener noreferrer= "><span></span><img src=3D"https://img.lazcdn.com/us/sem_seller_engagement_= push/de6abead6dec6a295b0cb677a39bf06d.png_4600x4600q80.jpg" style=3D"width:= 712px;height:106px;display:inline;vertical-align:middle"><span></span></a><= span></span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0= ;margin-left:0;margin-top:0;margin-bottom:0"><span> </span></p><div cl= ass=3D"sc-YysOf bYIVGr"><hr class=3D"sc-ePDLzJ jipNhx"></div><p style=3D"li= ne-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;ma= rgin-bottom:0"><span style=3D"font-weight:bold;color:rgb(255, 51, 153);font= -size:20pt">FREQUENTLY ASKED QUESTIONS</span></p><div class=3D"sc-YysOf bYI= VGr"><hr class=3D"sc-ePDLzJ jipNhx"></div><p style=3D"line-height:1.7;text-= align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><spa= n style=3D"font-weight:bold;font-size:16pt"> </span></p><p style=3D"li= ne-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;ma= rgin-bottom:0"><span style=3D"font-weight:bold;font-size:18pt">1. Will all = sellers be affected by the new Commission Rate? </span></p><p style=3D"line= -height:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;marg= in-bottom:0"><span style=3D"font-size:18pt">Yes, the new Commission Rate wi= ll be applied to all local sellers. Learn more about the new Commission Rat= e for </span><a href=3D"https://u.lzd.co/my/s/t.bhD0W" data-link-href-cangj= ie=3D"https://u.lzd.co/my/s/t.bhD0W" target=3D"_blank" rel=3D"noopener nore= ferrer"><span style=3D"font-size:18pt">Marketplace</span></a><span style=3D= "font-size:18pt"> and </span><a href=3D"https://u.lzd.co/my/s/t.bhD04" data= -link-href-cangjie=3D"https://u.lzd.co/my/s/t.bhD04" target=3D"_blank" rel= =3D"noopener noreferrer"><span style=3D"font-size:18pt">LazMall</span></a><= span style=3D"font-size:18pt">.</span></p><p style=3D"line-height:1.7;text-= align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><spa= n style=3D"font-size:18pt"> </span></p><p style=3D"line-height:1.7;tex= t-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><s= pan style=3D"font-weight:bold;font-size:18pt">2. If the order was paid on 1= 2 August 2024 and delivery was completed on 15 August 2024, does the old or= new Commission Rate apply to this order?</span></p><p style=3D"line-height= :1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bott= om:0"><span style=3D"font-size:18pt">Any orders created before 15 August wi= ll follow the old Commission Rate. The new Commission Rate will only apply = to orders placed from 15 August onwards.</span></p><p style=3D"line-height:= 1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-botto= m:0"><span style=3D"font-size:18pt"> </span></p><p style=3D"line-heigh= t:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bot= tom:0"><span style=3D"font-size:18pt">You can view the details of the commi= ssion amount charged in Seller Center > Finance > My Income > Inco= me Statement > Click on Statement Number > View Statement Details</sp= an></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin-l= eft:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18pt"> </= span></p><p style=3D"line-height:1.7;text-align:center;text-indent:0;margin= -left:0;margin-top:0;margin-bottom:0"><span style=3D"font-weight:bold;font-= size:18pt">3. Does the Payment Fee apply to all orders?</span></p><p style= =3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-to= p:0;margin-bottom:0"><span style=3D"font-size:18pt">Yes, the Payment Fee ap= plies to all successful delivered orders.</span></p><p style=3D"line-height= :1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bott= om:0"><span style=3D"font-size:18pt"> </span></p><p style=3D"line-heig= ht:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bo= ttom:0"><span style=3D"font-weight:bold;font-size:18pt">4. Is Free Sh= ipping applicable to all products?</span></p><p style=3D"line-height:1.7;te= xt-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><= span style=3D"font-size:18pt">All storewide products will be eligible for F= ree Shipping vouchers, except for products under Digital Goods and Choice c= hannels.</span></p><p style=3D"line-height:1.7;text-align:center;text-inden= t:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:18= pt"> </span></p><p style=3D"line-height:1.7;text-align:center;text-ind= ent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-weigh= t:bold;font-size:18pt">5. If I'm already on the LazCoins Discount Pro= gramme before 15 August 2024, will my current rate be affected by the new d= iscount rate?</span></p><p style=3D"line-height:1.7;text-align:center;text-= indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-si= ze:18pt">If your current LazCoins Discount rate is lower than 3.5%, it will= automatically be revised to the new minimum rate of 3.5% starting 15 Augus= t. If it's currently above 3.5%, it will remain unchanged.</span></p><p sty= le=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margin-= top:0;margin-bottom:0"><span style=3D"font-size:18pt"> </span></p><p s= tyle=3D"line-height:1.7;text-align:center;text-indent:0;margin-left:0;margi= n-top:0;margin-bottom:0"><span style=3D"font-size:18pt"> We believe these u= pdates will empower your business to thrive. Thank you for your continued s= upport and partnership. </span></p><p style=3D"line-height:1.7;text-align:c= enter;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span style= =3D"font-size:18pt"> </span></p><p style=3D"line-height:1.7;text-align= :center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0"><span sty= le=3D"font-size:18pt">If you have any questions or need help, please contac= t our </span><a href=3D"https://u.lzd.co/my/s/t.bhD0f" data-link-href-cangj= ie=3D"https://u.lzd.co/my/s/t.bhD0f" target=3D"_blank" rel=3D"noopener nore= ferrer"><span style=3D"font-size:18pt">Partner Support Center (PSC)</span><= /a><span style=3D"font-size:18pt">.</span></p><p style=3D"line-height:1.7;t= ext-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0">= <span style=3D"font-size:18pt"> </span></p><p style=3D"line-height:1.7= ;text-align:center;text-indent:0;margin-left:0;margin-top:0;margin-bottom:0= "><span style=3D"font-size:18pt">Lazada Malaysia</span></p><p style=3D"line= -height:1.7;text-align:center;text-indent:0;margin-left:0;margin-top:0;marg= in-bottom:0"><span style=3D"font-weight:bold;color:rgb(255, 51, 153);font-s= ize:16pt"> </span></p><div class=3D"sc-YysOf bYIVGr"><hr class=3D"sc-e= PDLzJ jipNhx"></div><p style=3D"line-height:1.7;text-align:center;text-inde= nt:0;margin-left:0;margin-top:0;margin-bottom:0"><span style=3D"font-size:1= 2pt">Please note that this email does not support direct replies. Should yo= u have any questions, kindly contact our=E2=80=AF</span><a href=3D"https://= u.lzd.co/my/s/t.bhD0f" data-link-href-cangjie=3D"https://u.lzd.co/my/s/t.bh= D0f" target=3D"_blank" rel=3D"noopener noreferrer"><span style=3D"font-size= :12pt">Partner Support Center (PSC)</span></a><span style=3D"font-size:12pt= ">. For more info on sales tips and strategy secrets to improve your busine= ss, check out </span><a href=3D"https://u.lzd.co/my/s/t.bhD0U" data-link-hr= ef-cangjie=3D"https://u.lzd.co/my/s/t.bhD0U" target=3D"_blank" rel=3D"noope= ner noreferrer"><span style=3D"font-size:12pt">Lazada University Malaysia</= span></a><span style=3D"font-size:12pt"> now.</span></p></div></td></tr></t= able></p> <div style=3D"display:none"><img style=3D"display:none" src=3D"http://gm.mm= stat.com/global-message-platform-ae.edm.edm_open?site_id=3DMY&t=3D172259164= 0910&msg_id=3D6f436276-c6f3-4d30-a433-bcb3504e3132&template_name=3Dlazada-s= eller-engagement-portal-email_MY&to_address=3Dbfo@bf1.my&engagement_id=3D10= 00033060000097549"/></div><div style=3D"display:none"><img style=3D"display= :none" src=3D"https://sg.mmstat.com/lzdseller.email-engagement.data-traking= ?gmkey=3DEXP&gokey=3Dsite_id%3DMY%26t%3D1722591640910%26msg_id%3D6f436276-c= 6f3-4d30-a433-bcb3504e3132%26template_name%3Dlazada-seller-engagement-porta= l-email_MY%26to_address%3Dbfo%40bf1.my%26engagement_type%3D_engagement_emai= l_type_%26engagement_id%3D1000033060000097549%26seller_id%3D1000126031&logt= ype=3D2"/></div> ------=_Part_28280875_922551612.1722591640910-- ------=_Part_28280874_1508074740.1722591640910--