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Envelope-to: bfo@bf1.my
Delivery-date: Mon, 21 Oct 2019 17:45:00 +0800
From: "Lazada Malaysia" <lazadamalaysia@info.lazada.com>
To: <bfo@bf1.my>
Subject: [LazAlert] You Have To Check Out For The Latest Update From Lazada NOW!
Date: Mon, 21 Oct 2019 03:44:17 -0600
MIME-Version: 1.0
Reply-To: "Lazada South East Asia Pte Ltd" <reply-fec813727c67067d-78_HTML-54773860-7273171-406@info.lazada.com>
Message-ID: <f1f23fdf-bb4a-473e-99ba-14c9e39789c4@atl1s07mta1085.xt.local>
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*|MC:SUBJECT|*

Offline Training ScheduleOur offline LazStar workshops are sessions where we train you to improve and head towards e-commerce success! We have sessions happening every other week in different regions for different seller levels, do check the schedule to see if you should go and let us help to support you to grow in e-commerce and sales!

http://click.info.lazada.com/?qs=dab2f2bf0a715e64e9c4e1c53d001988fbac9ef082e2f804bb04ad8d9c6fe831e84056397f3b26d309bd1f470a22c35d73a00a53b03cbf70 

Check Out The Calendar And Sign-Up Below!

http://click.info.lazada.com/?qs=dab2f2bf0a715e64f5c83a821a65af71ee382ad8a92036e4244d613b85de51ffdb364744e14573371210b42a6ff7652ce1f562cc87bf9132 

Online Training Through Seller Center!Now our training has become much more easier! Our Online Training is now conducted on Seller Center where we are giving you more in-depth details on how to improve and head towards e-commerce success! All you have to do is just login to the Seller Center and you will be able to view the training when it is being held! You are even able to view the playback video of it on the platform if you missed it, just click on the button below!
http://click.info.lazada.com/?qs=dab2f2bf0a715e64b3da92a25f117dd5150700250bf988a7c9c79c84e26e567454026b701b42b871f0f27c09901a0f690cadba722127b48b 

11.11 One Stop Portal: This is the platform where you can get every details about 11.11, from the Key Campaign Details, Workshops and Guide on your Campaign Strategy! 
http://click.info.lazada.com/?qs=dab2f2bf0a715e64304483406aec18da80ead98970c50152bb34121c293e840f78a25b9b2c56d2c8edb58cb85f49f842ca76c41ce747ea57 
Click Here 

Change Of Category Tree In Seller Center: A modification has been done to the Category Tree in the product listing page on Seller Center in order to make the category tree simpler and improve the accuracy of product description. Check out email titled[LazAlert] This Is An Important Update! Category Tree Change in Seller Center! to find out more!
New Shipping Fee Rate Card: Check out our email titled [LazAlert] Take Note On This New Shipping Fee Rate Card! to find out the new simplified rate cards for parcels above 30kg and the new rates for shipments between West Malaysia and East Malaysia (which is not applicable for FBL)!

PSC Case Management Launch In Help Center: We heard you! From the PSAT Survey that we have conducted, we have come to the conclusion of adding this new feature to the Help Center. This is to enable you to see the info and status of a PSC case/ticket while able to track the case/ticket in overview. Check out email titled[LazAlert] We Heard You, And We Are Launching The PSC Case Management Into The Help Center! to find out more!

                 
          Seller Policy Newsletter 

In this issue, we are sharing with you on the Product Mis-Categorization Policy and the update on what is happening this month, so for more check out your email titled [LazAlert] More Insights On Policies For The Upcoming Mega Campaigns!

                
       New Bulky Service Providers 

More choices for you, now there are 2 new Delivery Providers for your bulky parcels (longer than 70cm on any side or weighing more than 20kg). Check out the email titled[LazAlert] This New Update On Bulky Delivery Service Providers Might Help You! to know more!
                
http://click.info.lazada.com/?qs=dab2f2bf0a715e64e61334fe4890480c39408ef8844ddf67d8b750b6c87e2948d55ebe63ae881fe8ee2ca6329bea82462c5e644fe5b02b14 


          Positive Seller Ratings

Take note that the main reason for negative seller ratings are product shipped out is not as advertised, wrong item delivered, quality of the product sold, late delivery and improper packaging causing item damage. You have to ensure your product delivered is as described, packed and shipped out within 24 hours. For more info, click 
http://click.info.lazada.com/?qs=dab2f2bf0a715e64e61334fe4890480c39408ef8844ddf67d8b750b6c87e2948d55ebe63ae881fe8ee2ca6329bea82462c5e644fe5b02b14 
here 

                
             Order Management

With the upcoming Mega Campaign, we urge you to start processing your orders in time to ensure no cancellations takes place. Ensure that your stock management is updated so no cancellations occur as well. Bulk update can be done as well. Note that Lazada >10% OVL or Lazmall >5% OVL will be implemented. Read more 
http://click.info.lazada.com/?qs=dab2f2bf0a715e6442873c1379dec45b91d20ea8ed722fd24f6c44508be674e6fda208e827f07458ddb837efcb526bcbad40981d452e9f50 
here 

Penang Seller Study Group! 
On the 12 October, we have extended our reach to our sellers in Northern region - split the sellers into 2 groups (11.11 Campaign Selected Sellers and the Non-Eligible Sellers) and by giving them more understanding on how to enhance the sales and drive traffic before and during 11.11 campaign, we are hoping that our sellers will have a good sales during Mega Campaign via this hands-on study group!

Learn And Grow Your Sales Together With Us,

Join Our Facebook Seller Community Now!
http://click.info.lazada.com/?qs=dab2f2bf0a715e6441259f66289caab7f05d296f4fb2f6f647d724d4840b1a2dfbf0057eca5dfda2b1fd93a7dc183490e83a0605f20a33a6 

Please do not hesitate to contact 
http://click.info.lazada.com/?qs=dab2f2bf0a715e644d37fdef34e3448c54b2fbabc279774a51e93c200a19d4e8b52f60f638de8aa60a665149cf18b750202eb96c4af902a9 
Partner Support Center  (PSC) for any inquiries, just scroll down and click 'Contact Us'. We will be more than happy to assist you. 


Thank you.


Best regards,
Your Lazada Team



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                            <div style="text-align: center;"><span style="color:#FD3DA5"><span style="font-size:18px"><strong>Offline Training Schedule</strong></span></span></div>

<div style="text-align: left;"><span style="font-size:14px">Our offline&nbsp;<span style="color:#422BB7"><strong>LazStar workshops</strong></span>&nbsp;are sessions where we train you to improve and head towards e-commerce success! We have sessions happening every other week in different regions for different seller levels, do check the schedule to see if you&nbsp;should go and <strong>let us help to support you to grow in e-commerce and sales!</strong></span></div>

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                            <div style="text-align: center;"><span style="color:#422BB7"><span style="font-size:18px"><strong>Check Out The Calendar And Sign-Up Below!</strong></span></span><br>
<a href="http://click.info.lazada.com/?qs=dab2f2bf0a715e64f5c83a821a65af71ee382ad8a92036e4244d613b85de51ffdb364744e14573371210b42a6ff7652ce1f562cc87bf9132" target="_blank"><img data-file-id="1582775" height="75" src="https://gallery.mailchimp.com/36659deee9c1181b080e2013d/images/872b5680-6e85-4205-a995-1889501b46f8.png" style="border: 0px initial ; width: 250px; height: 75px; margin: 0px;" width="250"></a></div>

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                            <div style="text-align: center;"><span style="color:#FD3DA5"><span style="font-size:18px"><strong>Online Training Through Seller Center!</strong></span></span></div>

<div style="text-align: left;"><span style="font-size:14px">Now our training has become much more easier! Our Online Training&nbsp;is now conducted on Seller Center where we are giving you more in-depth details on how&nbsp;to improve and head towards e-commerce success! All you have to do is just <strong>login to the Seller Center</strong> and you will be able to view the training when it is being held! You are even able to <strong>view the playback video</strong> of it&nbsp;on the platform if you missed it, just click on the button below!</span></div>

<div style="text-align: center;"><a href="http://click.info.lazada.com/?qs=dab2f2bf0a715e64b3da92a25f117dd5150700250bf988a7c9c79c84e26e567454026b701b42b871f0f27c09901a0f690cadba722127b48b" target="_blank"><img data-file-id="1522967" height="59" src="https://gallery.mailchimp.com/36659deee9c1181b080e2013d/images/c644d02f-31ac-40f8-9157-5621cc615e32.png" style="border: 0px  ; width: 200px; height: 59px; margin: 0px;" width="200"></a></div>

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                            <span style="font-size:14px"><span style="font-family:arial,helvetica neue,helvetica,sans-serif"><span style="color:#422BB7"><strong>11.11 One Stop Portal: </strong></span></span>This&nbsp;is the platform where you can get <span style="color:#FD3DA5"><strong>every details about 11.11</strong></span>, from the Key Campaign Details, Workshops&nbsp;and Guide on your Campaign Strategy!&nbsp;<a href="http://click.info.lazada.com/?qs=dab2f2bf0a715e64304483406aec18da80ead98970c50152bb34121c293e840f78a25b9b2c56d2c8edb58cb85f49f842ca76c41ce747ea57" target="_blank">Click Here</a><br>
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<span style="color:#422BB7"><strong>Change Of Category Tree In Seller Center: </strong></span>A modification has been done to the Category Tree in the product listing page on Seller Center in order to make the category tree simpler and improve the accuracy of product description. Check out email titled<strong> <span style="color:#FD3DA5">[LazAlert] This Is An Important Update! Category Tree Change in Seller Center!</span></strong>&nbsp;to find out more!</span>
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                            <span style="color: #422BB7;font-family: arial,helvetica neue,helvetica,sans-serif;font-size: 14px;"><strong>New Shipping Fee Rate Card: </strong></span><font face="arial, helvetica neue, helvetica, sans-serif"><span style="font-size:14px">Check out our email titled <span style="color:#FD3DA5"><strong>[LazAlert] Take Note On This New Shipping Fee Rate Card!</strong></span>&nbsp;to find out the new simplified rate cards for parcels above 30kg and the new rates for shipments between West Malaysia and East Malaysia (which is not applicable for FBL)!</span></font><br>
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<span style="font-size:14px"><span style="color:#422BB7"><strong>PSC Case Management Launch In Help Center: </strong></span>We heard you! From the PSAT Survey that we have conducted, we have come to the conclusion of adding this new feature to the Help Center. This is to enable you to see the info and status of a PSC case/ticket while able to track the case/ticket in overview. Check out email titled<strong> <span style="color:#FD3DA5">[LazAlert] We Heard You, And We Are Launching The PSC Case Management Into The Help Center!</span></strong>&nbsp;to find out more!</span>
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                            <span style="font-size:14px"><span style="font-family:arial,helvetica neue,helvetica,sans-serif"><span style="color:#422BB7"><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></span><img data-file-id="1209791" height="110" src="https://gallery.mailchimp.com/36659deee9c1181b080e2013d/images/f8958732-8362-4dbd-9334-36c62697f686.png" style="border: 0px  ; width: 110px; height: 110px; margin: 0px;" width="110"><br>
<span style="color:#422BB7"><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Seller Policy Newsletter&nbsp;</strong></span><br>
In this issue, we are sharing with you on the Product Mis-Categorization Policy and the update on what is happening this month, so for more&nbsp;check out your email titled&nbsp;<strong><span style="color:#FD3DA5">[LazAlert] More Insights On Policies For The Upcoming Mega Campaigns!</span></strong></span></span><br>
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<span style="font-size:14px"><span style="font-family:arial,helvetica neue,helvetica,sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<img data-file-id="1277943" height="110" src="https://gallery.mailchimp.com/36659deee9c1181b080e2013d/images/9af6e98e-af34-49e4-9fb5-a10d92711c8e.png" style="border: 0px initial ; width: 110px; height: 110px; margin: 0px;" width="110"><br>
<span style="color:#422BB7"><strong>&nbsp; &nbsp; &nbsp; &nbsp;New Bulky Service Providers&nbsp;</strong></span><br>
More choices for you, now there are 2 new&nbsp;Delivery Providers for your bulky parcels (longer than 70cm on any side or weighing more than 20kg).&nbsp;Check out the email titled<strong> <span style="color:#FD3DA5">[LazAlert] This New Update On Bulky Delivery Service Providers Might Help You!</span></strong>&nbsp;to know more!</span></span>
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                            <span style="font-size:14px"><span style="font-family:arial,helvetica neue,helvetica,sans-serif"><span style="color:#422BB7"><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<a href="http://click.info.lazada.com/?qs=dab2f2bf0a715e647cc3512c73f4ccffc546db5f6b5ec58697a0ac386de823070f87aaea76a703205e7022cf25c5cf9ebcfa07a57491810e" target="_blank"><img data-file-id="910483" height="110" src="https://gallery.mailchimp.com/36659deee9c1181b080e2013d/images/23d07b31-137a-4fdf-b9b0-da6c23586b3e.png" style="border: 0px initial ; width: 110px; height: 110px; margin: 0px;" width="110"></a><br>
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Positive Seller Ratings</strong></span><br>
Take note that the <strong><span style="color:#FD3DA5">main reason for negative seller ratings</span></strong> are product shipped out is not as advertised, wrong item delivered, quality of the product sold, late delivery and improper packaging causing item damage. You have to ensure your product delivered is as described, packed and shipped out within 24 hours.<font color="#422bb7"><strong>&nbsp;</strong></font></span></span><span style="font-family:arial,helvetica neue,helvetica,sans-serif; font-size:14px">For more info, click&nbsp;</span><a href="http://click.info.lazada.com/?qs=dab2f2bf0a715e647cc3512c73f4ccffc546db5f6b5ec58697a0ac386de823070f87aaea76a703205e7022cf25c5cf9ebcfa07a57491810e" style="font-family: arial, &quot;helvetica neue&quot;, helvetica, sans-serif; font-size: 14px;" target="_blank">here</a><br>
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<span style="font-size:14px"><span style="font-family:arial,helvetica neue,helvetica,sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<img data-file-id="1254683" height="110" src="https://gallery.mailchimp.com/36659deee9c1181b080e2013d/images/fd557fc4-a044-4fba-b46d-3feb22ad62bc.png" style="border: 0px  ; width: 110px; height: 110px; margin: 0px;" width="110"><br>
<span style="color:#422BB7"><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Order Management</strong></span><br>
With the upcoming Mega Campaign, we urge you to start <strong><span style="color:#FD3DA5">processing your orders in time</span></strong> to ensure no cancellations takes place. Ensure that your stock management is updated so no cancellations occur as well. Bulk update can be done as well. Note that Lazada &gt;10% OVL or Lazmall &gt;5% OVL will be implemented. Read more <a href="http://click.info.lazada.com/?qs=dab2f2bf0a715e6442873c1379dec45b91d20ea8ed722fd24f6c44508be674e6fda208e827f07458ddb837efcb526bcbad40981d452e9f50" target="_blank">here</a></span></span>
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<div style="text-align: center;"><span style="color:#FD3DA5"><strong><span style="font-size:15px">Penang Seller Study Group! </span></strong></span><br>
<span style="font-size:14px">On the 12 October, we have extended our reach to our sellers in Northern region - split&nbsp;the sellers&nbsp;into&nbsp;2 groups (11.11 Campaign Selected Sellers and the Non-Eligible Sellers) and by giving them more understanding on how to enhance the sales and drive traffic before and during 11.11 campaign, we are hoping that our&nbsp;sellers will have a good sales during Mega Campaign via this&nbsp;hands-on study group!</span></div>

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                            <div style="text-align: center;"><strong><span style="color:#FD3DA5"><span style="font-size:18px"><span style="font-family:arial,helvetica neue,helvetica,sans-serif">Learn And Grow Your Sales Together With Us,<br>
Join Our Facebook Seller Community Now!</span></span></span></strong></div>
<a href="http://click.info.lazada.com/?qs=dab2f2bf0a715e6441259f66289caab7f05d296f4fb2f6f647d724d4840b1a2dfbf0057eca5dfda2b1fd93a7dc183490e83a0605f20a33a6" target="_blank"><img data-file-id="1624959" height="249" src="https://gallery.mailchimp.com/36659deee9c1181b080e2013d/_compresseds/8d20765a-b43d-48bb-b10b-ce9bd2980e3c.jpg" style="border: 0px  ; width: 600px; height: 249px; margin: 0px;" width="600"></a>
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                            <div style="text-align: left;"><span style="font-family:arial,helvetica neue,helvetica,sans-serif"><span style="font-size:14px">Please do not hesitate to contact <a href="http://click.info.lazada.com/?qs=dab2f2bf0a715e644d37fdef34e3448c54b2fbabc279774a51e93c200a19d4e8b52f60f638de8aa60a665149cf18b750202eb96c4af902a9" target="_blank">Partner Support Center</a>&nbsp;(PSC)&nbsp;for any inquiries, just scroll down and click '<strong>Contact Us</strong>'. We will be more than happy to assist you. <br>
<br>
Thank you.<br>
<br>
Best regards,<br>
<em><strong>Your Lazada Team</strong></em></span></span></div>

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